![]() ![]() PLEASE NOTE THAT FEDEX WILL DELIVER THE PARCEL TO CUSTOMERS OVER THE LEGAL AGE OF 21. PLEASE CONTACT OUR CLIENT SERVICE SHOULD YOU HAVE ANY QUESTIONS.įOR SECURITY REASONS, SAINT LAURENT ONLINE PURCHASES WILL REQUIRE A SIGNATURE UPON DELIVERY. YOU WILL RECEIVE AN EMAIL AS SOON AS EACH PARCEL IS SHIPPED WITH THE ASSOCIATED TRACKING NUMBER. PLEASE BE INFORMED THE ITEMS WITHIN YOUR ORDER MAY BE SHIPPED SEPARATELY FROM DIFFERENT LOCATIONS AT NO ADDITIONAL COST. YOU WILL RECEIVE AN EMAIL CONTAINING YOUR TRACKING NUMBER ONCE YOUR PACKAGE HAS BEEN SHIPPED AVERAGE DELIVERY TIME: 3 - 6 WORKING DAYSįEDEX IS OUR COURIER FOR ALL SHIPMENTS. ![]() Kindly note, returns are not possible in department stores or outlets locations.ĪLL YSL.COM ORDERS ARE GIFT WRAPPED IN SIGNATURE PACKAGING AND SHIPPED SECURELY IN A CARDBOARD BOX. Upon arrival and acceptance of the returned parcel and merchandise a refund will be administered. On behalf of our clients, free standing stores will facilitate a return by shipping parcels back to our warehouse. If you wish to return your item in store, please visit the store locator on YSL.COM to find the nearest store. Contact Fedex to arrange a pick-up at your convenience or drop off your return at one of the carriers access points.įor more information on the carrier and its access point locations, please contact our Client Service or visit the FEDEX website. Place the item(s) in the original packaging and shipping box and attach the enclosed return shipping label over the initial delivery label.Ĥ. Make sure your item(s) are returned in their original condition and with all tags attached.ģ. Fill out the online return form by clicking on ""Returns"" in your order history in My AccountĢ. ![]() To process a return, please follow the steps below:ġ. PLEASE NOTE, SAINT LAURENT IS NOT LIABLE FOR MERCHANDISE RETURNED THROUGH AN ALTERNATIVE CARRIER SERVICE, WE RECOMMEND USING THE PREPAID LABEL.ĪLL RETURNS MUST BE RETURNED IN THE COUNTRY OF PURCHASE.įor more information on our return policy and products that are eligible for return, please visit our return policy. Returns are complimentary and our orders come with a prepaid return label.ĮXTENDED RETURN POLICY UNTIL JANUARY 31ST FOR ORDERS PLACED BETWEEN NOVEMBER 14th AND DECEMBER 31st For payment options on international orders, please review our Payment and Ordering page.You can return your online purchase within 30 days from the delivery or pick up date. Please contact your local post office and/or customs office if your package is delayed.Īll orders to international destinations are still covered by our 30 day return policy. * Note that our Estimated Transit Times do not include potential delays in clearing customs of the destination country. The buyer is responsible for all additional expenses incurred. We ship our luxury goods worldwide! Please note that all items entering countries outside the US may be subject to customs inspection and the assessment of duties and taxes in accordance to national laws. In order to help ensure the safe delivery of your order, the carrier will require a signature upon delivery for all orders over $1000. Shipping Fees and Estimated Time in Transit Shipping MethodĮxpedited (UPS 2 Day: Delivery on Monday - Friday)ĪPO/FPO, Alaska, and Hawaii (USPS Priority Insured) Orders placed before 12PM PST/3PM EST will ship the same day. All orders ship from our warehouse from Monday through Friday (we do not ship or deliver on weekends). We offer free shipping for all domestic orders and flat rate shipping fees for expedited and international orders regardless of how many items are in your order. Our goal is to process your order quickly and ensure its safe delivery. ![]()
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